JEOMA Jewellery – Delivery & Shipping Policy

At JEOMA Jewellery, we aim to ensure your order arrives safely and on time. All pieces are carefully packaged and dispatched with attention to detail.

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Processing Time

• All orders are processed within 1–2 working days.

• During busy periods (holidays, sales), processing may take slightly longer.

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Delivery Time

• Standard UK delivery: Up to 7 working days after dispatch.

• You will receive a confirmation email once your order has been shipped.

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Shipping Fees

• Standard UK shipping rates apply and will be shown at checkout.

• Free delivery may be offered during promotions.

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Tracking

• Some orders may include tracking depending on the shipping method chosen.

• Tracking details will be emailed once available.

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Incorrect Address

Please ensure your shipping address is correct at checkout. JEOMA Jewellery is not responsible for delays or lost items due to incorrect address information.

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Lost or Delayed Parcels

If your order has not arrived after 7 working days, please contact us at info@jeomajewellery.com with your order number so we can assist you.

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